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Contacts

Search, segment, and manage client contacts, including clearly marked referral provenance.

Updated Jul 28, 2026 6 steps 4 questions answeredOpen this page in the platform
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Overview

Contacts is the client-scoped prospect list. Search, sort, filter, save views, import or export CSVs, create contacts, and run bulk actions. Referred contacts are visibly marked with a Referral label beside their name and in the optional Source column.

How to use this page

  1. Find and sort contacts

    Use Search contacts to filter by name, email, company, and related text. Click a sortable column header to sort and click again to reverse it. The summary band reports the matching range and current-page activity.

  2. Identify referral contacts

    A prospect referred by another contact displays a Referral label beside the name in the table. If you show the optional Source column, the same contact is labeled Referral there. Open the row to see the named referrer and move to that record.

  3. Filter and save a segment

    Click Filters, add property rules, and choose All (AND) or Any (OR) for multiple rules. Search properties in the field picker, then apply the filters. Use Views to load or save the current search, filters, and columns.

  4. Choose columns and move through results

    Use Columns to show, hide, and reorder standard or custom fields. Use First, Previous, Next, and Last when the result set spans multiple pages.

  5. Import, export, or add contacts

    Import CSV opens upload, mapping, and import steps with identity-based dedupe. Add Contact opens the single-record form. Export CSV lets you choose the fields for the currently filtered view.

  6. Run bulk actions

    Select page rows or all matching contacts, then edit status, add them to a campaign, or delete after confirmation. Moving an already enrolled contact ends the prior enrollment while preserving history.

What the buttons do

Referral label
Marks a contact that another contact referred. It appears beside the name and as Referral in the Source column when that column is visible.
Search contacts
Filters contacts by name, email, company, and related fields.
Filters
Opens the segment builder with property rules and All or Any logic.
Views dropdown
Loads a saved view or saves the current setup.
Columns
Shows, hides, and reorders available columns.
Import CSV
Opens the three-step importer with mapping and dedupe.
Export CSV
Exports matching contacts with selected fields.
Add Contact
Opens the single-contact form.

Common questions

Look for the Referral label beside the contact name. The optional Source column also reports Referral for that row.
Yes. Export uses the current search, filters, and view.
Choose All when every rule must match, or Any when a contact can match at least one rule.
Rows with the same normalized email merge into one contact, with the latest non-key values winning.
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